Category Archives: News + Press

Aha builds digital footprint for TBG

Founded in 1987 by Earl Broussard and Tom Afflerbach, TBG is the premier landscape architecture and planning firm in Texas. The firm’s dedication to innovative design has resulted in some of the most distinguished landscape projects in Texas and the nation but you might not have known that looking at their old website.

TBG partnered with Aha to commemorate the firm’s 25th anniversary and to create a more effective online sales and branding tool. Earl Broussard set the project objective when he said, “When Hyatt visits, what do we want them to see?” Aha’s job was to make sure that everyone sees fabulous, large-scale projects that were carefully planned and perfectly executed along with the kind of information that prospects need to evaluate landscape architecture service providers.

Beginning with our signature discovery process, Aha took a deep dive into the firm’s background to determine the true essence of the brand. Next we worked to create an impactful design that not only showcases the firm’s projects but reveals the firm’s personality and creative spirit. The site was then carefully organized to create a clear path for visitors to follow. Engaging images with roll-over reveals of information help draw visitors deeper into the site. Features such as single page loading and site optimization ensure that the image intensive site is lightening fast. Stand-alone mobile and tablet versions of the site allow mobile users to find just what they want while still getting the full TBG experience. The robust content management system allows TBG to keep the content up-to-the-minute fresh.

The site is already garnering rave reviews and incredible results. In just 6 weeks, site visits have doubled, pages per visit have increased from 1.16 to 5 and average time on site has increased from 38 seconds to 2 minutes, 41 seconds.

If you’re in the market for the best landscape architecture and planning firm in the nation give TBG a call.  If you in the market for a new website give us a call (512.448.4494).

Check the site out: tbg-inc.com

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Do Websites Still Matter?

As digital touchpoints become more extensive and increasingly elaborate, companies are changing tactics to increase customer retention. And, with all the hype about social media for business you may wonder if you even need your old website, much less a shiny new one.

The fact, at least for today, is that your website is still the hub of your digital presence. Even as social networks and mobile apps become valuable touchpoints, websites still have a major role in your digital marketing strategy. A Nielsen study conducted in Q1 2011 indicated that nearly as many consumers said they trusted brand websites (35%) as said they trusted opt-in email (40%). And in Q3 2011 the Nielsen data revealed that far more respondents said they trusted brand websites than any other form of either digital or TV advertising.

The explosion in social media and mobile technology actually makes the traditional website more important than ever. Here’s why:

1. Being Found - When people are trying to find you, your product or service they use search engines like Google, not social media sites like Facebook. If you don’t have a website or if you have a crummy one that is not SEO optimized you can’t be found and, therefore, you don’t exist in the minds of your customers and prospects. You website is still the primary way your customers and prospects find you.

2. Making Sales – people use social media sites like Facebook, Twitter and Foursquare for entertainment. Users who are engaged on social media sites are NOT researching products and services they need or companies they want to hire. This is true even for moms, the most lucrative purchasing group in the world. 55% of US moms and 42% of the general population told BabyCenter in August 2011 that when researching purchases, they looked to manufacturer websites. That’s more than those who turn to social media recommendations, TV or Facebook updates from brands they’ve liked. People use websites to make purchase decisions. Make sure your site helps them purchase from you.

3. Building your Brand – Unlike social media outlets you have complete control over your website. While sites like Facebook allow you to put up a website that is somewhat “customized”, it’s still inside Facebook’s shell. Your website is all about you. Companies have complete control over all aspects of design and content and can effectively manage their brand and messaging on their website. Plus your website can create a much more robust experience for visitors than most other platforms. This means that you can be more efficient at providing visitors the information that they’re looking for, as well as the opportunity to create web applications that provide more value to your visitors.

4. Measuring Effectiveness – There’s no point in investing in a digital presence if you don’t know what’s working and what’s not. Sure there are plenty of free tools that can help you monitor your social media activity but no one has found a silver bullet. The best, most accurate and most reliable data will come from you very own website analytics and a simple Google Analytics account will most likely tell you all you need to know. Plus, there are literally hundreds of tools that allow you to measure everything from page views to page load times to code to text ratios. Once you know how people are using your website you can make adjustments to make it even better.

It’s vital for companies to have a great website that can be found, that lead visitors through the sales funnel, that build the company’s brand and that provide useful feedback and information. If your own website isn’t up to snuff, give us a call, we’ll get you there faster than ever. Results guaranteed.

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Aha Adds Luxury to Architectural Hardware Company’s Website

In 1997, Susan Alexander and Laurie Marchant opened the doors of a small furniture restoration and repair shop. They quickly realized the demand for authentic and interesting hardware was too great to ignore and began working towards filling the unique void in the Austin market. By 2002, Alexander Marchant, a high end architectural hardware, lighting and fixture company, was working to build its reputation and market share.

Currently representing over 70 manufacturers and growing every year, Alexander Marchant realized that their web presence did not reflect the caliber and quality of their offering. Worst of all the company was not positioned to embrace the online shopping explosion.

Aha developed a two pronged strategy to address the company’s concerns.  First, create a product based website that offered customers and prospects the ability to peruse Alexander Marchant’s extensive product lines while positioning the company as a high-end luxury provider of the finest and most unique hardware and lighting in Austin. Second, convert the new product based website to an ecommerce site allowing Alexander Marchant to reach a national audience with select products.

We responded with a highly contemporary design with a rustic edge that beautifully showcases Alexander Marchants’ products. Because an ecommerce component would ultimately be added to the site we followed a traditional ecommerce navigation theme and organizational structure so that loyal customers, users and prospects could easily navigate through the products to make their selections. Custom sorting tools were created to allow users to dig deep into product categories. A custom content management system allows the company to keep the entire site up-to-date and a blog feature created an avenue for the company to share its wealth of knowledge and expertise.

The site has been met with rave reviews for its aesthetics but, best of all, the site is working to build business for Alexander Marchant. Site traffic, time spent on the site and walk-in traffic to their storefront have dramatically increased. Within the first 30 days of the new site being launched bounce rates were reduced by a whopping 75.5% going from a horrific bounce rate of 87.61% to an amazing 12.07%.  Time spent on the new site increased from a dismal 31 seconds to well over 4.5 MINUTES.  Aha’s site architecture and strategic design have also increased the number of pages visited from only 1.15 to 9.56.

Aha’s additional services included site planning, content strategy, user interface and experience design and Search Engine Optimization. When you’re ready for the most luxurious architectural hardware and lighting visit  www.alexandermarchant.com. When you’re ready for a website that builds your business give us a call at 512.448.4494.

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AG&M Embraces Growth with New Site

Our longtime client, Architectural Granite and Marble (AG&M) has experienced strong and steady growth since we were first engaged as their marketing partner back in 2007. Currently one of the leaders in natural stone supply, AG&M now has seven locations nationwide and big plans for the future.

As the company works to engage more markets and create more traffic to their showrooms, Aha jumped in to create a new website that works to replicate the showroom experience while converting visitors to in-store customers. AG&M’s new website leads visitors to the company’s extensive product line where they receive a mini in-store experience. The Product section is built around easy-to-navigate categories that allow users to sort and select the materials they are interested in and it includes a built-in a tool that suggests other slabs and products for investigation based on their behavior on the site.

An online store was added to give existing customers an easy and convenient way to order care and use products online.  Since the new site was launched in mid-December 2011, over 500 users have visited the online store.

The entire site is mobile and tablet friendly and provides a myriad of features and functionality designed to increase online product sales, inquiries and visits to AG&M’s luxurious showrooms including:

• Interactive slab gallery with user prompts
• Home page video that tells AG&M’s story
• Find a Store feature with the latest Google map technology
• Social Sharing
• Online store
• Global Social Bar

The results speak for themselves. In the short time since the new site was launched, monthly traffic has increased by nearly 1,000 visits and the time spent on the site has increased by 15%. Last month the new site had 3,155 visits which is an increase of 170% over January 2011. Best of all there were 1,875 visits to the Contact page where visitors go to Find a Store.

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Albany EDC: Website Launch

Established in 1856 as a center of cotton trade, Albany, Georgia, has grown into a regional commercial, educational and cultural hub in Southwest Georgia with a diverse economy that includes tourism, manufacturing, health care, defense and corporate and professional services.

The team at the Albany Economic Development Corporation knew that they needed to elevate their web presence in order to compete in the now global economic development arena, so they enlisted Aha to give their website a complete overhaul that accurately depicts the growing community and allows potential site selection consultants, corporations and developers to interact with Albany online.

Some of the great features that Aha incorporated on the site include: customized reporting that allows users to download data that is pertinent to their needs; GIS mapping system with a continuously updated property search; completely customized content management system that allows Albany staff to modify and edit content, pages, photos, news stories, events and navigation; social media integration; custom charts and graphs and more. But most importantly, the aesthetics and organization of the new site position Albany, Georgia, as a viable player for quality businesses to locate, expand, or relocate.

Check out the new site at: www.choosealbany.com

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Aha Welcomes a New Client: TBG Partners – Landscape Architecture & Planning

TBG Partners is the premier landscape architecture and planning firm in Texas. The firm’s dedication to innovative design has resulted in some of the most distinguished landscape projects in Texas and the nation. With Aha’s help, TBG Partners will be ready to roll out a new website just in time for their 25th anniversary.

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New Dimensions Weight Loss Website Launch

Committed To Success
New Dimensions Weight Loss in San Antonio has helped thousands of people in their journey to lose weight and return to health. The practice utilizes the latest technologies and treatments to ensure that their patients enjoy long-term, sustained weight loss. But what truly sets New Dimensions apart from other weight loss practices is their caring attitude and lifelong support program.

For more than two years, Aha has been committed to New Dimensions’ success. Our engagement began with a rebranding and repositioning effort that included patient focus groups and a competitive assessment and has culminated with the launch of their new website. The new website not only serves as an effective practice development tool, it also is a comprehensive resource for patients and medical practitioners. The site is information and feature rich with a Custom Seminar Signup Tool, Recipe Library, Physician Referral Tool and a Staff-friendly Content Management System. Best of all, the new website conveys the heart and soul of the practice – their commitment to their patient’s success.

Check out the New Dimensions site at www.ndwls.com.

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Aha Welcomes Two New Clients

Alexander Marchant, a specialty hardware and lighting company with a strong technical know-how and pragmatic solutions to difficult design dilemmas. If you’re looking for gorgeous hardware and stunning lighting you’ll want to visit Alexander Marchant’s showroom here in Austin. Soon, you’ll be able to experience their showroom online.

The Taylor Economic Development Corporation is leading the economic progress of one of Texas’ fastest growing communities. With over 18,000 residents and a slew of recent business wins, Taylor is poised for success. Watch for continued good news about Taylor, Texas.

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June Fresh Facts

Did You Know? Factoids for Meaningful Conversations with Customers

Search Engines Drive More Traffic to Websites Than Social Media
Confirming the importance of “search engine marketing,” higher traffic counts originate from search engines rather than from social media sites. According to “Outbrain,” 41 percent of traffic to websites was referred from search engines and 11 percent from social media sites. In addition, the traffic referred from social media sites was more likely to bounce or spend less time on the website versus those that came from the search engines. (Source:Outbrain.com)

Advertising Budgets Allocated To TV Continue to Grow
Television ad spending is returning to pre-recession levels and showing no signs of slowing down despite increasing budget shifts toward digital advertising.

Twitter Users Are More Educated Than The General Population.
Sixty-three percent of Twitter users have a four-year college degree or higher, as compared to only 40 percent of the general population. If your company is targeting a more educated customer, there is a good chance they are tweeting – or will be soon.

Best Marketing Tool To Reach “Mom” Is Still Email
If you are looking to take advantage of the purchasing power of “moms,” then email is still the most effective platform. Close to 100 percent of “moms” check their email at least once a day, using it as a communication tool to retrieve coupons and share information with their friends. (Source:LucidMarketing.com)

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The Digital Revolution: Is It More Sizzle Than Steak?

We are in the middle of a digital revolution. Millions of consumers are making purchases based on information found through their computer or smartphone.

Because of that, companies of every category view the digital landscape as an advertising bonanza – a new mecca to increase sales and promote products while reaching millions of eyeballs.

But many companies are approaching this new frontier with a gold-rush mentality, without strategically considering the prime purpose of marketing – to increase profits.
The reality is that huge traffic counts don’t necessarily translate into sales and some digital media formats just don’t play out as great advertising and profit-building platforms.

The fact is digital tactics alone will not dramatically affect your sales. They must be integrated into your plan, complementing your traditional marketing efforts.

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The Laffer Center Website Launch

blog_laffer_01

For more than three decades, Dr. Arthur Laffer has been instrumental in shaping the economic policies of our nation, working with key political figures like Ronald Reagan, Margaret Thatcher and Donald Rumsfeld. Known as the “Father of Supply-Side Economics”, Arthur Laffer has formed a grand legacy of books, writings, editorials and speeches that needed to be archived for the public to benefit from.

In honor of Arthur Laffer, The Texas Public Policy Foundation created the Laffer Center for Supply-Side Economics, which houses the many decades of Laffer’s work along with current supply-side economics news, events, editorials and more. Aha was enlisted to create the online library which includes an interactive timeline, online calendar, resource library, and additional features that showcase Dr. Laffer and the Supply-Side economics world.

The Laffer Center was launched on Tax Day, April 18, at an event hosted by the Texas Public Policy Foundation, with special guest speakers Governor Rick Perry and Senator Phil Gramm. In just a couple hours the site had received nearly 500 visits.

Visit www.laffercenter.com to learn more about Arthur Laffer and Supply-Side economics.

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Fresh Facts

We’re Reading Newspapers Online:
Daily newspaper websites collectively reach 32.3% of U.S. consumers in a typical month, up from 30.3% in 2008.
(Source: The Media Audit)

Out With The Office Computers, In With Tablets:
Tablets are the new corporate rage, growing at a rate much faster than computers ever did. Over 30 per cent of North American companies are already equipping some employees with tablets and this rate is expected to dramatically increase as more tablets are introduced into the marketplace.
(Source: Forrester Research, Globe & Mail)

Kentucky Owns March Madness Title:
Adults living in Lexington, Kentucky, are among the nation’s top collegiate basketball fans with 76.3% of adults in Lexington regularly following college basketball on radio or TV. Their neighbor in the state, Louisville, ranks second in the national survey, with 70.6%.
(Source: The Media Audit)

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Tradeshows are Meant for Talking

Coming off of the successful launch of their new program My Entrepreneurial Journey (My EJ), Jeff Sandifer, founder of ACTON MBA and his team at Acton Foundation for Entrepreneurs were ready to introduce the program to its target audience at the fastest growing conference for entrepreneurs, the Annual RISE (Relationship and Information Systems for Entrepreneurs) Conference in Austin, Texas.

Aha was enlisted to help My EJ get people talking about the new program at the conference and what better way to accomplish that than conversation cards. Aha developed a series of fun and interesting cards titled “What Inspires You” that included challenges and exercises to stimulate entrepreneurs into thinking critically and creatively about their entrepreneurial path and goals. This was accompanied by a scout book that carried through My EJ’s message “Find. Hone. Prove.”

Differentiating your company and creating valuable takeaways are extremely important in clutter and koozie-filled conferences. Let us help you start the conversation at your next conference.

Give us a call at 512.448.4494.

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Client Feeback: Blanton

“All of us at the Blanton are truly grateful to you and your associates for your dedication, creativity, and generous good will throughout our collective efforts to realize our “Gala Lumiere”. Even the name of this celebration was the result of your terrific work. I hope we will be able to work together in the future since I can say without any hesitation that you are wonderful.”

Ned Rifkin,
Director Blanton Museum

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Gala Lumière: The Highlight of Austin’s Gala Scene.

The Blanton Museum needed a few bright ideas this year to promote their bi-annual gala honoring Robert Wilson, an internationally celebrated artist.

The gala not only pays a spectacular tribute to honorees it also provides sustaining funds for the museum’s ongoing operation and mission. Aha was honored to work with the museum to name, concept and shape the visual direction of this year’s Gala which captured the sublime vision that is Robert Wilson’s contribution to the visual and theater arts. From the invitations to the accoutrements, the evening was a stunning success.

Congratulations to Ned Rifkin, Sarah Young, Simone Wicha, the event chairs and countless other staff members and volunteers on a job well done.

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How To Make Your Marketing More Successful

While the marketing landscape has become more complex over the past few years, you need only two simple elements to succeed: a story for your business and a strong online presence.

Need help in developing your distinct story? Need help being found everywhere on Google? Then call us. We can show you how to get there … faster than ever.

And, if you would like a copy of ChannelAdvisor’s “2010 Consumer Shopping Habits Survey,” just let me know.

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Aha Garners International Excellence Award for Hutto

(September 28, 2010) The Hutto Economic Development Corporation received two Excellence in Economic Development awards for their marketing brochure and general purpose website, both created by Aha Communications in Austin. The honors were presented at an awards ceremony on Tuesday, Sept. 28 during the International Economic Development Council (IEDC) Annual Conference, in Columbus, Ohio.

The Excellence in Economic Development Awards Program annually recognizes the world’s best economic development programs and partnerships, marketing materials, and the year’s most influential leaders. The program honors organizations and individuals in 28 categories for their efforts in creating positive change in urban, suburban, and rural communities.

In 2009, the website for the Hutto EDC underwent an extensive overhaul in an effort to create an innovate website that positions Hutto, Texas, as a profitable business location. Aha worked with the Hutto EDC team to redesign the site and update the look and feel to better align with Hutto’s increasingly sophisticated offering. Fifty pages of additional content were added along with new functionality including a cost of living calculator, GIS mapping system, and the incorporation of social media outlets including Facebook, Twitter, YouTube and Flickr. Additionally, Aha developed a robust, custom content management system that allows the EDC staff to keep the website updated with the latest and greatest news about Hutto.

Also recognized as the best in the General Purpose Promotion category was the 16-page marketing brochure that Aha created for Hutto EDC in 2009. The piece showcases the community using original photography.  The brochure and the website center around the tagline, Conveniently Connected, what was created for Hutto by Aha.

“Choosing Aha to provide creative services for the Hutto Economic Development Corporation was a keystone event in our marketing success”, said Scott Martinez, Executive Director for Hutto EDC. “Aha developed materials that conveyed our value proposition in a relevant and effective manner.”

About Aha

Aha Communications is a marketing-driven, advertising and design agency specializing in marketing and Internet strategies. The firm’s services include branding, website development and search engine optimization strategies, printed communication materials and advertising for print, Web and broadcast media. Aha provides integrated solutions that drive revenue and awareness. For more information, visit www.getaha.com

About the Hutto EDC

The mission of the Hutto Economic Development Corporation is to facilitate new employment opportunities and capital investment in Hutto through the attraction, expansion and retention of commercial, manufacturing, and professional service businesses. For more information, visit www.huttoedc.com.

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Pflugerville Chamber Rebrands for 25th Anniversary

The Greater Pflugerville Chamber of Commerce, formerly known as “GPCC”, is now the Pflugerville Chamber of Commerce (or “The Chamber). This change is part of a rebranding effort, including a new logo, designed to reflect an emerging Pflugerville –officially an urban area, now having a population of over 50,000 – and a maturing Chamber, which celebrates its Silver Anniversary this year.

“I think the name change from Greater Pflugerville Chamber of Commerce to Pflugerville Chamber of Commerce is very appropriate given how much the City of Pflugerville has grown over the years,” says Matt Sparkman, Vice President at First State Bank Central Texas and Chamber Chair-Elect.

As for the logo? Designed by Chamber Investor Aha! Communications, the new look can be interpreted in several ways. According to Patricia Gervan-Brown, President and CEO of the Chamber, “The Marketing Department and Board of Directors view this logo as symbolizing the Chamber ‘cradling’ the business community, as well as being the ‘center’ of the business community. We are actively incorporating it and our other rebranding elements into our daily operations.”

The Chamber is also introducing new programmatic efforts that parallel the City’s cultural and economic landscape. In addition to its usual slate of monthly networking events, The Chamber had added “PFood for Thought”, a lunchtime speaker series which will commence on April 27 with the topic “Serving the Hispanic Market”, as well as Speed Networking at various venues.

The “Come Home to Shop!®” campaign, initiated in 2007 and enhanced by a Discount Card Program in 2009, will continue to grow in 2010 in a joint effort with the City of Pflugerville to keep sales tax dollars in Pflugerville. Says Pflugerville Mayor Jeff Coleman, “We’ve known for years that people are leaving the city (to shop), but four years ago we didn’t have options for them. We have options for them now.”

A Customer Service Certification program, “Come Home to Shop with PFriends!” will be added to the campaign as a further inducement to buy local. Says Sparkman, “I think the Chamber staff and current Board of Directors are doing a fantastic job in keeping up with the times. (The Chamber) has recognized that its demographics are changing and hence it needs to implement new programs and fresh ideas in order to stay relevant.”

The Chamber is also in the process of redesigning its Web site to better serve its Investors and community.

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Aha Communications Refocuses Website for National Communications Provider

With a Google search of “VoIP providers” returning more than 10 million results, differentiating yourself in the industry is a tough task to tackle. Local advertising and marketing agency, Aha Communications faced this challenge when engaged to take on the website redesign for Austin-based Voice over IP and Internet provider, DoubleHorn Communications.

The Austin agency was engaged to not only redesign the company’s site, but to also carry out a complete reorganization of content and product information. Aha Communications’ strategic marketing objective was to create a site that put all of the information together in an easy-to-understand and easy-to-find format. By eliminating confusing technical jargon and intimidating product information and by strategically reorganizing the massive amount of data, Aha delivered a user-friendly website that allows visitors to find what they need in just one or two clicks.

“In building the DoubleHorn site, we wanted to ensure that DoubleHorn’s customers would feel confident about what they were purchasing, rather than overwhelmed,” said Deborah Pfluger, President of Aha Communications. “Using design features and organizational techniques, we focused on changing the language of the website from industry-based to more general product information.”

One great feature that was implemented on the homepage was a product slideshow that displays all of the products in a simplified format offering users quick and easy access to information without having to dig through pages of content. The design of this product slide show successfully took large amounts of data and turned it into an accessible format for consumers using neatly-designed, expanding menus and information blocks.

“I am very impressed with the way Aha Communications successfully set DoubleHorn apart from a sea of competition by creating a neat, clean, more user-based site. They truly focused on making our products easier to access for”, said Tab Schadt, CEO and Founder of DoubleHorn Communications. “What is typically a high-tech IT world is now something every business owner can understand.”

Additional features of the redesigned site include a news section and blog that will provide users with continually updated industry trends, news, company information and more.

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Aha Hires New Head of Creative Services

With more than 12 years of industry experience and numerous awards and accolades under his belt, Chris Ollier is taking the helm of the creative department for Austin branding and marketing agency Aha Communications.

Ollier previously served as a creative lead for Milkshake Media. He has a proven track record with campaigns for organizations that include: Blanton Museum of Art, Populous (a global architectural/development firm), University Federal Credit Union, the LIVESTRONG program for the Lance Armstrong Foundation, and SolarWinds. Ollier has won numerous ADDY awards and has been featured in several publications including Print, CA and Step for his outstanding creative work.

“Chris understands not only how to convey important ideas in a fresh, compelling way, but he also understands how to manage time and budgets,” said Deborah Pfluger, Founder and President of Aha Communications. “We know his talent will help Aha Communications continue to serve current and future clients well.”

Ollier has his Bachelor of Arts in visual communication from Texas State University, and graduated Magna Cum Laude.

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